Job Description

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area,"Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

As the Sales Operations Analyst, you’ll deliver objective analysis and work on mission-critical initiatives that will have a big impact. This position reports into Field Operations and works closely with all Sales and Marketing departments. You should have excellent communication and be a proactive self-starter who enjoys collaborating with others, but also works well independently with a high attention to detail.

What you’ll be doing:

• Daily ownership of reviewing and processing closed sales orders (Demandbase deal desk)
• Daily auditing of sales bookings against financial and accounting reporting (Demandbase deal tracker)
• Coordination of hand-off of closed business to customer success and implementation team
• Build and maintain key operational reporting, dashboards and support for ad-hoc reports in excel and Salesforce CRM.
• Lead operations (end-user) support for Salesforce CPQ quoting system & Salesforce CRM
• Continuously review and make recommendations for current processes and programs, to ensure efficiency.
• Supports special projects and business analysis requests

What we’re looking for:

• 3-4 years of professional experience in business ops / sales ops and/or an analytical function
• Expert/advanced knowledge of Excel/Gsheets
• Examples of creative problem solving, data manipulation, and strategic thinking
• Salesforce CRM and/or Salesforce CPQ skills preferred
• Experience working with subscription based products is a plus.
• Ability to work EST hours a plus.

Other helpful attributes:

• Close attention to detail
• Naturally curious
• Excellent verbal and written communication skills; ability to communicate effectively with different levels of management
• Comfortable with fast-moving processes & change

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.