Purchasing Agent


Portugal / Remote
  • Job Type: Full-Time
  • Function: Buying/Merchandising
  • Industry: IT
  • Post Date: 03/21/2023
  • Website: talkdesk.com
  • Company Address: 535 Mission St 1200, San Francisco, CA, 94105
  • Salary Range: $50,000 - $150,000

About Talkdesk

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes.

Job Description

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

As a Purchasing Agent, you’ll be part of our Global Procurement team and report into the Head of Global Procurement
- Review and approve low-value/low-risk purchase requisitions
- Assist in keeping Stakeholders informed and up to date on the progress of their requests
- Maintain and update the Purchase Request Tracker for the Procurement team
- Support the onboarding of Suppliers in our Coupa P2P system
- Coordinate with Legal and Security on all contracts to ensure that Procurement policies and procedures are being followed
- Monitor Procurement mailbox and provide fast response to Stakeholder inquiries
- Liaise with Accounts Payable to resolve queries
- Maintain the Supplier database by adding/amending their details
- Assist with day-to-day procurement activities
- Strong communication skills
- Fluent in English
- Proficiency in Google Workspace applications
- Flexibility and desire to work in a high-growth environment
- Prior experience with Coupa - preferred

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

We use cookies to customize your user experience. Click “Agree” if you agree with our Policy.